Shipping & Pick Up Terms
Free Local Pick Up
Woodstock ON + Harley ON pickups will be available on Mondays from 7am-7pm
In Store, Delhi ON pickups will be available during business hours
We offer free local pickup at checkout. Location pickup dates and times are noted above. In store pickups are usually ready within 2 hours if placed within business hours. Otherwise, please allow 24 hours for your order to be ready
Shipping
The Still Room offers free shipping on orders over $200.
Standard shipping is $20 per order anywhere within Canada and $25 for orders shipping the the U.S.
Shipping is very costly, we are absorbing as much of the cost as we can.
Standard shipping takes anywhere from 6-10 business days depending on location. Please note that most orders are ready for shipment within 1-2 days of ordering. Please make sure the shipping address is correct as we can’t redirect orders once they have been sent. In the case of an incorrect shipping address, additional costs will be incurred by the customer. During sale and holiday periods, additional processing time may occur.
We will send an order confirmation and tracking number to you via email. Please keep an eye on your junk mail as we sometimes get redirected there.